| TECHNOLOGY SERVICE NEWS | |
| A Guarded Gateway and Giggles | |
| NSI TotalCare Delivers Both | |
As NSI TotalCare provides Rick Lowell peace of mind, it's also giving his supervisor a few laughs.
Lowell, a one-man IT Department, now has a reliable Firewall and a secure Virtual Private Network that stops bad guys at the door while letting in emails from customers and vendors from around the globe. "It was a strategic necessity that has also provided a large amount of amusement for my boss," Lowell says. It has to do with the TotalCare Web Filter Utilization Reports that allow management to know where employees are surfing. "They are the sizzle to the steak for my boss," according to Lowell . "It brightens up my boss' day to just muse over the names and the types of sites." But the so-called "Giggle Report" has allowed serious changes to take place. For example, the ability to monitor online activities has made management confident enough to deploy several intelligent workstations to replace “green screens” for increased employee productivity. "Now that everyone here knows that there is monitoring being done, there is less abuse and more productivity" Lowell says. |
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